Gold Support

With the Gold service support level, Tilgin takes a larger responsibility for operational efficiency.

Tilgin News
Increasing the service level from SILVER to GOLD will add a significant value to the customer by:
  • Improved lead-times in all deliverables.
  • Increased Tilgin responsibility in which Tilgin assumes more risk.
  • Adds another communication dimension with the Technical Assistance Center (TAC) on top of already provided JIRA tool.