Hidden routers leads to poor Wi-Fi

At Tilgin, we know that routers are considered an eyesore, and for many, the easiest solution is to hide them away from plain view – behind or underneath furniture or inside a cabinet, for example. But hiding the router like this will likely block Wi-Fi signals, leading to poor coverage. Your end customer typically can’t differentiate between “bad Wi-Fi” and “bad Internet” and the customer experience of you as an operator is therefore negatively impacted by the poor Wi-Fi quality. It also leads to added pressure on your customer support. Ultimately, this may even have a negative effect on churn, when customers turn to other operators in the hopes that they will provide “better Internet”.