Flexible support service portfolio 

Our support service portfolio gives you the flexibility to increase or lower service levels depending on your need.  

The four service packages (Silver, Gold, Platinum and Stretch), start from the most basic support to a level where we manage a large part of your customer responsibility, which largely reduces risk. 

By signing up for the support services your benefits are: 

  • Reduced operational cost  
  • Cost efficiency 
  • Risk mitigation 
  • Improved network performance 
  • Access to competence 

Our support service portfolio offers a flexible and reliable set-up, delivered by the those who designed and developed the products. The service package consists of a wide range of basic elements, but optional parts can be included as you see fit. 

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